our features
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Our services

as a channel partner of dtdc we provide excellent services at best prices

domestic services

  • DTDC Lite represents the basic services for handling deliveries in express and cargo mode in India. There are two services offered under this:

  •  Domestic Express Services for delivering documents and small parcels.

  • Domestic Cargo Services for delivering heavier consignments that require special arrangements such as bigger vehicles, dedicated manpower and material handling equipment. It ensures priority deliveries at optimal costs, in both air and surface modes.

  • Value Added Service (VAS) includes the following:

    • Collect on Delivery (C.O.D.): For this product, the "invoice value" of the item dispatched is collected from the consignee at the time of delivery.

    • To-Pay or Freight on Delivery (F.O.D.): For this product, the "courier or freight charges" of the consignment are collected from the consignee at the time of delivery.

    • Mentioned Piece: This product offers "delivery of declared personal or valuable items", which are delivered under a customized process ensuring complete safety and security of the tendered package.

    Intracity includes the facility of pick-up and delivery in the same city. It is custom-built for the distribution of:

    • Bulk documents such as mobile or insurance bills, bank statements and annual general reports.
    • Pamphlets, direct mailers, invitation cards and so on.

international services

Over the last 26 years, DTDC has emerged as leading provider of Express, Courier & Logistics services across India. Along with the progress of Domestic services, DTDC has witnessed strong growth in terms of its global outreach. Today, our dynamic range of products/services makes us one of the preferred service providers in the international space for both inbound and outbound movement of shipments.

DTDC has strategic tie-ups and business arrangements with key global players to provide services in more than 240+ countries around the world. In addition to this, DTDC has extended its service network around the world through its own subsidiary offices, joint ventures, representative offices and franchisees abroad. While UK offices caters to the European market, our US and Canada offices cover the American continent. Singapore office serves Asia-Pacific Region, and the Dubai office manages the Middle East countries. DTDC has recently acquired a majority stake in Eurostar Express of UAE, thereby strengthening its position and reach in the Middle East and addressing the market more effectively through highly innovative products. This also made DTDC the first Indian Express company that made an international acquisition. DTDC covers Turkey, Kenya and Oman through a network of business associates and master franchisees. Important SAARC countries like Nepal, Bangladesh, Bhutan and Sri Lanka are managed by key business associates and are serviced from India. Recently, DTDC also set up a joint venture in China with Air Dragon Freight (Beijing) Co Ltd. becoming the first Indian Express company to have its presence in China. Presently, DTDC China Limited operates from three locations: Shanghai, Beijing and Guangzhou. The company is in the process of setting up joint ventures in Australia and Germany to cater to the express distribution needs of customers in those countries. DTDC’s international services comprise of delivery services for both documents & parcels, covering almost all countries around the globe.

DTDC has thus successfully transformed itself from a domestic courier company to a full scale supply chain solutions provider offering domestic and international express, freight, transportation, logistics management, warehousing and distribution services.

premium express

Premium Express Product assures delivery to metropolitan and major cities. This provision is custom-made for the seamless delivery of urgent consignments.

PEP features  :

  • Delivery of documents and parcels

  • Delivery in tamper-proof security pouch

  • Delivery confirmation via email and SMS alerts

priority express

Realizing the need to cater to a very niche client base that includes large corporate clients, multi-nationals, financial institutes, and banking and insurance companies, DTDC has introduced an exclusive product called Priority Product.

This product gets special attention in terms of its deliveries done at the destinations. We follow a special operating procedure for this product that entails:

  • Separate team for handling

  • Dedicated premium line-hauls and service routes to ensure fastest connection and turnaround times
  • Ability to handle bulk volumes as per corporate needs

  • Enhanced automation to manage complete process flow from customer’s doorstep till last mile delivery

  • Options available for securitized handling based on the sensitivity of the shipments

  • Ability to handle documents as well as cargo as per the customer’s need
  • Single window visibility on MIS, tracking information and support, as needed by the customer, within 24 or 48 hours (depending on the destination).


  • High Priority Day Definite service for urgent and important documents and packages.
  • Service available through Air, Surface and Express modes.
    • Priority Air: Handling cargo shipments which will be shipped by Air
    • Priority Surface: Handling cargo shipments which will be shipped by Rail/Road
    • Priority Express: Handling document packages which will be shipped by the fastest express mode available
  • Customized services to suit timely needs of corporate clients.

supply chain solutions

Delivering end-to-end supply chain solutions, DTDC strives for real-time services. It boasts of a highly optimized supply chain service platform, enhanced by advanced infrastructure, technology and a vast network. The Supply Chain Solutions (SCS) division at DTDC offers the following solutions:

Distribution Services that consist of

Air Services

  • with door pick-up and delivery facility, committed and time-bound delivery and guaranteed lodgment; airport-to-airport services also available

Premium Air services:

  • that offer direct connectivity through the first available flight from your pick-up location OR direct delivery from airport within 3 hours and assured delivery within 24 hours for all major metros in India, and delivery to non-airport city within 72 hours through multi-mode

Surface services:

  • such as door-to-door as well as hub-to-hub pick-up and delivery services, 100% movement through containerized GPS-enabled vehicles supported by backend facilities like customized MIS for corporate clients, round-the-clock online tracking functionality, one-time tamper-proof lock, e-billing and e-POD.

Rail Services:

  • offering time-bound and safe movement of all load through leased SLR with trained company handlers

Full truck load services:

  • including efficient trucking solutions that provide the safest and fastest medium to move a large volume of cargo

international freight

At DTDC WorldWide Express, the International Freight Forwarding (IFF) business division of DTDC, we optimize supply chain first and foremost. We utilize our network of transportation carriers and modes to manage and streamline goods – including customs, documentation and compliance. DTDC’s global network and reach offer the end-to-end portfolio of transportation and value-added services in all modes of transportation. A brief summary of our products and services are as below:

Air Services:

  • Our air freight services are flexible and can be customized as per the requirements of our customers. We offer express delivery of time-critical shipments within a defined transit time, direct services to anywhere for shipments of all sizes and weights, pre-clearance documentation and Proof of Delivery (POD) and end-to-end track and trace visibility. We also offer dedicated transportation and 24/7 service desk to cater to your charter needs anywhere.

  • Sea Air Service
  • DTDC’s Sea-Air service is a solution designed for shipments that require faster delivery than standard ocean transit times, yet more economical than standard air freight rates. We offer customs clearance facilities, documentation generation and Proof of Delivery (POD), as well as round-the-clock tracking functionality.

  • Ocean freight services :
  • DTDC’s array of ocean freight services are implemented through ocean freight charters and global service contracts with all major shipping lines. These services include Full Container Load (FCL) and Less than Container Load (LCL) services, consolidation services i.e. FCL/LCL and LCL/FCL, Break Bulk services, and special services for out-of-gauge cargo or special equipment. We offer door-to-door deliveries to and from anywhere, full customs brokerage and documentation services (pre and post shipment) and global tracking solutions.

Project Cargo:

  • Specialized solutions for over-dimensional or hazardous cargo and break bulk shipments.